No matter what we did, we could not guarantee our website would display everything perfectly on every web browser. There were always issues when trying to get everything to work right and fit on every device and every browser in use. Then you now have social media companies with their pseudo-browsers that pop up your website within their apps so their viewers are not pulled out of their app experience. We decided to work with an app developer in Singapore to develop an app for us that would work flawlessly across every mobile platform. We wanted full control over the experience our customers have when viewing our products, and an app was the way to go.
We had much more than anticipated downloads of our app on the first day of its release. The integration of the app provides a flawless experience from viewing our products to making a purchase and tracking shipments. It loads quick, works on all new devices and enhances the consumer experience rather than hindering it. No more pinching and zooming to read text and view pictures. The formatting for each device is working great. I have viewed the app on Android and iOS devices as well as other operating systems. I asked employees who have different phones to sign up and fully run the app through its paces to find flaws. There really aren’t any. It is working great. We credit the app developer in Singapore for making us a great app.
Our customers are overwhelmingly positive about the new app. It is easy to use and we put a lot of thought into customizing the experience to each of our customers. We know that no two of them are identical in their shopping habits or desires when it comes to what we offer. Our app seamlessly adapts to every consumer’s needs and demands. I could not have asked for a better rollout of our new consumer app.